Susan Brown

About Susan Brown

My career includes a large breath of experience in high-tech manufacturing, software development and biotechnology. I have an engineering expertise with a specialization in bridging business processes and IT to increase operational effectiveness and efficiencies through IT investment. I have led global teams responsible for new product introduction, product application development and support, global data center operations, ecommerce infrastructure support, SaaS, internal IT software development and implementation, mergers and acquisitions, and IT support teams. With over 20 years experience I have found I excel in forming or realigning teams to deliver high quality results for the organization. I am passionate about developing and mentoring individuals. I enjoy designing, developing, and delivering software and technology solutions that bring efficiencies to the company. I’m known as a results-oriented leader with a reputation for successfully inspiring and motivating teams to deliver on IT strategies and adapt to change. I am a direct and effective communicator focused on building strong partnering relationships and making informed fact based decisions. I also have a strong fiscal competency in managing and reducing operational and project spend.Specialties: • IT Vision, strategic planning, and technology Roadmaps• Process development and improvement through analytics and SDLC• Business & IT team leadership • Operational Effectiveness & Efficiency • Mergers & Acquisitions• Critical Thinking & Problem Solving• Developing teams in a global distributed environment• Project & Program Management• Vendor & Contract Management• IT Governance & Compliance; ITIL, ITSM• Communication & presentation skills

Experience

1. Senior Information Technology Manager

   Industrial Light & Magic

   Feb 2021 — Present · San Francisco, CA, US

Education

• California Polytechnic State University-San Luis Obispo

  BS, Industrial Engineering

Skills

• Governance
• Business Process Improvement
• Data Center
• Analytics
• Information Technology
• Program Management
• IT Operations
• Outsourcing
• Saas
• Software Development
• IT Management
• Mergers
• Team Leadership
• Erp
• Software Documentation
• Sdlc
• Integration
• Project Portfolio Management
• Event Management
• Ms Project
• Product Management
• Project Management
• Software Project Management
• Cloud Computing
• Performance Management
• Crm
• Itil
• IT Strategy
• Vendor Management
• Project Planning
• Business Process
• Budgets
• Business Intelligence
• Pmp
• Leadership
• Quality Assurance
• Mergers & Acquisitions
• Product Development
• IT Service Management
• Change Management