Susan Breidenstine

About Susan Breidenstine

As a strategic global supply chain leader, I am driven by the challenge of transforming complex operations into scalable, high-performance systems. With extensive experience across 120+ countries, I specialize in aligning processes with business goals, optimizing product lifecycles, and fostering cross-functional collaboration that fuels growth and operational excellence.I am passionate about translating complexity into actionable strategies, leveraging data-driven insights, and leading teams to deliver innovative solutions that drive real business impact. Some highlights of my work include: Reduced global inventory by 40% while maintaining top-tier client satisfaction, ensuring seamless service delivery across multiple regions. Developed and unified KPIs across a global organization, enabling data-driven decision-making and measurable efficiency gains. Led cross-functional teams in implementing Design Thinking principles, resulting in a 25% increase in operational speed and improved communication across divisions. Strengthened client relationships through customized service solutions, contributing to long-term contract renewals and heightened client satisfaction.My leadership style is rooted in collaboration and innovation, ensuring that my teams are empowered to deliver high-impact results in fast-paced, matrixed environments. Whether transforming business processes or enhancing supply chain performance, I am dedicated to achieving measurable results that drive both operational efficiency and long-term OF EXPERTISE:Global Supply Chain Optimization | Data-Driven Decision Making | Global Inventory Management | Product Life Cycle Management | Design Thinking & Innovation | Business Process Re-engineering | Cross-Functional Collaboration | Stakeholder Communication | Crisis Management & Risk Mitigation | Strategic Planning & Execution | Key Performance Indicators (KPIs)| Root Cause Analysis & Dashboards | Client Serviceability | Process Transformation | Business & Technical Writing | Enterprise Parts Planning | Supplier Management | Data Synthesis | Cost Management | Metrics Development & Implementation | Project & Program Management | Collaboration & Adaptability

Experience

1. Operations Manager

   Mission Central, Inc

   Aug 2025 — Present · Mechanicsburg, PA, US

   Manage, direct and implement operations strategies and objectives to ensure the achievement of Mission Central\'s goal of connecting resources with human need. Coordinate receipt and shipping for Mission Central and its partners, perform warehouse inventory management and data maintenance. Coordinate materials requests, allocation and distribution as well as material donation procurement with the Mission Central team. Provide agile response to disaster relief response in addition to the planned distribution of medical supplies, hygiene kits, school supplies and an ever changing supply of donated goods.

Education

• Penn State University

  Bachelor of Science (BS)