Susan Baldewicz

Customer Engagement Manager @Inheritance Funding Company, Inc

San Francisco, CA, US
EMAILS
s••••@inheritancefunding.com
MOBILE NUMBERS
+14•••••••75

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WORK HISTORY

Dec 2018 — Present

Customer Engagement Manager @Inheritance Funding Company, Inc

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San Francisco, CA, US

Contact the majority of new leads, discern the viability of a lead and funnel the good leads to the proper Funding Officer (FO) for service- Review all incoming web leads/marketing mailer phone calls and determine next action- Call, email and text potential clients. Up to 5 continuous days after initial inquiry- Upon contact with potential clients; Determine the basis of inheritance, Location of estate, Attorney involvement- Assign a FO to appropriate potential clients- Update database with real time actions regarding potential clients, including transfer to FO- Code and close out unresponsive or unqualified leads in database.

EDUCATION

N/A

Milwaukee Area Technical College

Photography - Commercial Art

SKILLS

Project PlanningSharepointAdobe PhotoshopGoogle DocsTime ManagementMarketingAdobe Creative SuiteMicrosoft PublisherEvent PlanningPowerpointMicrosoft ExcelExpense Budget ManagementAdobe AcrobatAdobe Design ProgramsWindows Office SuiteContract NegotiationLeadershipEvent ManagementAccessQuickbooksMicrosoft ProjectVisioOutlookMicrosoft OfficeAdobe IndesignMicrosoft WordSalesforce.comExpense ReportsExpensifyProcess SchedulerDeltekGmailGoogle AppsManagementAdobe Acrobat 9.0Process ImprovementSurvey MonkeyProblem SolvingAdobe IllustratorGoogle Suite

ABOUT SUSAN BALDEWICZ

I am an extraordinary Executive Assistant for 8+ years, Office Administrator, Office…

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