Susana Spillman
Innovative Benefits Leader | Expert in Self-Funded Health Plans, Digital Health Strategy & Benefits Administration | Driving Cost Savings & Employee Wellbeing
- Role
- Manager, Us Health Plans at Abbott
- Location
- Wheeling, IL, US
- LinkedIn followers
- 500 followers
About Susana Spillman
With over 27 years of experience leading employee health and benefits strategy for global…
Experience
Manager, Us Health Plans
May 2006 — Present
Manager, U.S. Health Plans – Corporate Compensation & BenefitsAbbott Laboratories | May 2006 – Present | Abbott Park, ILA strategic and forward-thinking benefits leader responsible for the design, execution, and oversight of Abbott’s U.S. self-funded health plans, impacting over lives. Known for transforming complex benefits systems into high-performing, employee-centric programs that balance cost containment with innovation and accessibility.Key accomplishments include: • Health Plan Strategy & Innovation: Led the redesign and expansion of core health benefits, introducing digital health, concierge navigation, fertility, oncology, and MSK solutions—driving employee engagement, improved outcomes, and over $25M in savings. • Systems Modernization: Orchestrated the end-to-end implementation of a new Benefits Administration System integrated with Workday, enhancing automation, data integrity, and user experience. • Vendor & TPA Optimization: Managed complex vendor relationships and transitioned national carriers to a TPA model, improving service delivery and reducing administrative costs. • Compliance & Risk Oversight: Ensured full regulatory compliance across ERISA, ACA, and Puerto Rico-based plans, partnering with legal and compliance teams to mitigate organizational risk. • Employee Experience & Communication: Delivered high-impact communication strategies that boosted HDHP enrollment from 10% to 60%, improved benefits literacy, and positioned Abbott as a healthcare innovation leader. • Leadership & Influence: Operated as a trusted advisor to executive leadership, known for building consensus, navigating organizational complexity, and driving change with integrity and resilience.
Education
University of Illinois Chicago
Liberal Arts and Sciences/Liberal Studies
1993 — 1997
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