Susana Roa
VP Operational Risk Officer at Citi
- Role
- VP Operational Risk Officer at Citi
- Location
- Miami, FL, US
- LinkedIn followers
- 500 followers
OperationsView LinkedIn profile
About Susana Roa
Dynamic, people-oriented professional with many years of experience in driving results in…
Experience
VP Operational Risk Officer
Nov 2021 — Present · Miami, FL, US
Education
Florida International University
Human Resources Management, Business
2008 — 2011
Miami Dade College
Business Administration and Management, General
2005 — 2008
Skills
- Pep
- Leadership
- Management
- Interpersonal Skill
- Onboarding
- Recruiting
- Employee Learning & Development
- Customer Experience
- Banking
- Risk Management
- Retail Banking
- New Hire Orientations
- Mentoring New Hires
- Risk Assessment
- Customer-Focused
- Customer Service
- Team-Oriented
- Kyc
- Employee Recognition
- Red Flags
- Employee Relations
- Strategic Planning
- Cdd
- Training
- Customer Service Skills
- Talent Acquisition
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