Susan Aldrich

Consultant and Analyst

Role
Consultant and Analyst at Patricia Seybold Group
Location
West Newton, MA, US
LinkedIn followers
500 followers
Information TechnologyView LinkedIn profile

About Susan Aldrich

Aldrich is a superb writer, renowned for making technical and business topics accessible…

Experience

  1. Consultant and Analyst

    Patricia Seybold Group

    Mar 1996 — Present · Boston, MA, US

    Research and analysis in customer experience technologies, especially search, recommendations, prediction, customer serviceConsulting for B2B companies on customer experience strategy, design, and measurement

Education

  • Wellesley College

    BA

Skills

  • Crm
  • Consulting
  • Lead Generation
  • Customer Insight
  • Marketing
  • Business Intelligence
  • Positioning
  • Data Analysis
  • Project Management
  • Management Consulting
  • Customer Engagement
  • Customer Research
  • Content Management
  • Marketing Strategy
  • Product Marketing
  • Business Process Improvement
  • Integration
  • Saas
  • Entrepreneurship
  • Customer Relationship Management (Crm)
  • Product Management
  • Analytics
  • Strategy
  • E-Commerce
  • Messaging
  • Thought Leadership
  • Leadership
  • Strategic Partnerships
  • Enterprise Software
  • Analysis
  • Business Development
  • IT Strategy
  • Digital Marketing
  • Customer Experience
  • Start-Ups

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Susan Aldrich — Consultant and Analyst at Patricia Seybold Group in West Newton, MA, US | Unifers