Susana Ibanez

Property Manager @Pe Management Group, Inc

San Francisco, CA, US

Oversee Daily Operations: Manage the day-to-day operations of residential properties to ensure smooth functioning and high tenant satisfaction.Tenant Relations: Act as the primary point of contact for tenants; handle inquiries, complaints, maintenance requests, and conflict resolution promptly and professionally.Leasing and Marketing: Advertise vacancies, screen prospective tenants, prepare lease agreements, and manage the lease renewal process.Rent Collection and Financial Management: Collect rent and fees, issue notices for late payments, and assist with budgeting, forecasting, and financial reporting.Maintenance and Repairs: Coordinate with vendors, contractors, and maintenance staff to ensure timely repairs and preventative maintenance of buildings and facilities.Inspections and Compliance: Conduct regular property inspections and ensure all properties are compliant with local laws, safety standards, and company policies.Vendor Management: Source, negotiate, and manage contracts with service providers such as landscapers, security, cleaning, and maintenance personnel.Record Keeping: Maintain accurate records of property-related activities, including leases, maintenance requests, vendor invoices, and tenant correspondence.Budgeting and Cost Control: Assist in creating and managing property budgets, monitoring expenses, and identifying cost-saving opportunities.Emergency Response: Be available to respond to after-hours emergencies and coordinate necessary actions to resolve issues promptly

San José State University

Bachelor of Science - BS, Business Administration, Corporate Accounting and Finance