Susana A.
Store Manager @FERRAGAMO
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WORK HISTORY
Store Manager @FERRAGAMO
EDUCATION
Academia de Artes Guerrero
Professional Photography, Fotografía
International Baccalaureate
Bilingual Diploma of the IBO, IB
Colegio Internacional de Bogotá
Bachelor's degree
ABOUT SUSANA A.
Regarded as a performance driven and analytically focused professional in the luxury retail service industry. Team Leader, trained in luxury goods, customer service, event planning, strong professional personality focused on results. With expertise in Team Building, Leading of Sales Teams, Budget projections and budget adherence. Regularly uses critical thinking and problem solving knowledge to anticipate problems and provide expert solutions for an engaged and positive customer experience. I am dedicated to energizing a company to profitable growth that is grounded with purpose, values and brand strategy. Over 12 years of comprehensive experience in Sales and Customer Experience - Known for deeply understanding human and market insights then piecing them together to shape a vision and strategy for actionable and sustainable sales plans. Expertise in building brands that reflect an organization\'s purpose and vision through marketing, communication, and sales execution. Well accomplished at experience designs, pricing strategy and new business/channel programs that will deliver profitable growth for the company I represent.
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