Susan Titterington

Sr Director, Government Programs at Alpha II, LLC - Healthcare Technology Leader

Role: Sr Director, Government Programs at Aptarro
Location: Houston, TX, US
LinkedIn followers: 500 followers

About Susan Titterington

Strong career in the IT industry focused in healthcare but have gained skilled that will apply to all industries. Passionate about building relationships with B2B partners and VARs while overseeing product design and development, building training programs, managing customer support teams, and overseeing implementation services all in an effort to help client organizations succeed. The last 16 years have been focused on EDI transaction processing and managing major industry transitions while maintaining a high level of customer satisfaction. Dedicated to providing meaningful and functional software applications that makes users more efficient and providing useful information through data analytics that helps solve problems. Work style attributes include excellent teamwork, leadership, dedication, technical, and motivational skills. Innovative approaches to problem solving, customer-focused solutions, business application solution design, product management, and process improvement. Fast learner, quick thinker with good business sense who pays attention to detail.

Experience

Sr Director, Government Programs
Aptarro
May 2022 — Present · Houston, TX, US
Manage relationship with prime contractor and government customer. This includes all product management and support management to meet and exceed the requirements of current contracts. Manage compliance with product and security requirements and also contract reporting requirements. Software release process management to meet elivated requirements.

Education

McNeese State University
Bachelor of Art, Education
1987 — 1987
McNeese State University
Bachelor of Science, Computer Science/Math
1982 — 1986

Skills

Hospitals
Emr
Customer Service
Healthcare Information Technology
Healthcare Consulting
Product Development
Healthcare Industry
Software Training
Hipaa
Hl7
Revenue Cycle
Healthcare
Medical Billing
Healthcare Management
Revenue Cycle Management
Ehr
Health Information Exchange
Healthcare Information Technology (Hit)
Managed Care
Practice Management
U.s. Health Insurance Portability and Accountability Act (Hipaa)
Hands-on Training
Physicians

Contact information

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Work email
•••••@alphaii.com
Personal email
•••••@•••••.com
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Current company

Aptarro

IT Services and IT Consulting · 122 employees · Tallahassee, Florida, United States

At Aptarro, we help healthcare providers get paid accurately and on time—without getting stuck in the complexity of billing, coding, and compliance. Our Revenue Cycle Management (RCM) solutions reduce denials, ensure compliance, and integrate seamlessly with EHRs, practice management, and hospital information systems—so providers can focus on what matters most: patient care. We help our customers make right easy—every day. Why Healthcare Providers Trust Aptarro: 40+ Years of Leadership: Our rules engine and content database help providers navigate evolving regulations with confidence. Data Security & Compliance: HITRUST-certified and aligned with the **NIST Cybersecurity Framework, we ensure the highest standards of security and reliability. Backed by TA Associates: With TA Associates’ support, we’re driving strategic growth and continuous innovation** to better serve healthcare providers across the U.S. Our Culture: Built to Thrive: We believe great work happens when people feel valued, supported, and have the space to thrive. At Aptarro, our A.R.R.O.W. core values keep us focused, agile, and always moving forward—together: Agile Mindset– We adapt and pivot with purpose. Relentless Resourcefulness – We find solutions, no matter the challenge. Raise Your Hand – We step up, own it, and contribute. Only What Matters – We simplify and focus on what drives impact. We Do Hard Things Together – We solve tough problems as a team.

alphaii.com

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