Susan Szanyi

WORK HISTORY

EDUCATION

ABOUT SUSAN SZANYI

My super power is connecting with people to build relationships and maximize their potential. A solutions driven leader with a proven track record of delivering cost saving improvements in marketing performance, customer support, service training, project management, and IT. An impactful professional as an effective team leader with outstanding communication and interpersonal skills. A self-starter who takes the initiative to improve business processes, and strong organizational skills that supplement an attention to detail. Core competencies include:Relationship building | Continuous improvement | Process evaluation |KPI dashboard creation | Effective communication | Team facilitation |Project management | Change Management | Departmental transformation | Conflict resolution | Influencing teams | Scrum team managementDegrees and Certifications• Master of Business Administration, University of Phoenix, Phoenix, AZ• Bachelor of Science in Education, Cleveland State University, Cleveland, OH• Master Certificate in Project Management, Villanova University, Villanova, PA• Philips Project Management Foundation, Philips University, Mayfield, OH• Green Belt training, Philips Healthcare, Mayfield, OH• ITIL Awareness training, Philips Healthcare, Mayfield, OH