Susan Kish
Lead Operational Risk Officer @Wells Fargo
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WORK HISTORY
Lead Operational Risk Officer @Wells Fargo
Charlotte, NC, US
Drive independent Second Line (2LoD) oversight & challenge of Operational Risk Programs across all Corporate & Investment (CIB) business lines. Partner with stakeholders & cross-functional teams to deliver actionable insights to Front-Line (FL) Risk Teams by constructing informative reports & presenting observations to Regulatory Agencies, Business Risk Committees and Senior Leadership, driving the proactive implementation of risk-mitigating & monitoring strategies. Responsible for Operational Risk Oversight, maintaining an aligned risk management framework through robust policy procedural governance, leveraging deep knowledge of emerging risks, third-party risk & critical service mapping to drive the implementation of strengthened risk mitigation processes.
EDUCATION
State University of New York at Fredonia
Bachelor of Science, Business Administration-Marketing & Psychology
ABOUT SUSAN KISH
Professional with over 25 years of corporate experience, the past 10 dedicated to gaining expertise in all aspects of Risk Management Programs within a financial services company. A reliable collaborator and individual contributor, effective in partnering with a broad range of stakeholders in a highly matrixed environment; leveraging excellent communication skills to cultivate a risk-conscious and business continuity-driven culture.Major strengths include the ability to identify potential safety and security risks, strategize and articulate preventative measures, maintaining composure in a deadline driven environment, and producing engaging representations of information, data and analysis.Areas of Expertise„ Business Continuity Management (BCM)„ Business Process Management„ Operational Risk Oversight„ Change Management„ Project Management„ Six Sigma Green BeltCore Capabilities„ Design, Implement and Manage Operational Resilience Programs„ Incident Management Monitoring„ Policy/Procedure Development, Mapping and Management„ Audit and Regulatory Exam Responses and Remediation„ Technology Operations Oversight„ Board Level Presentation Development
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