Susan Snyder

About Susan Snyder

Human Resources, Learning and Organizational Development professional with specialized experience in designing, developing, implementing, managing and evaluating large-scale Knowledge Management, Human Resources and Organizational Development programs related to: Talent Acquisition and Retention Strategies, Executive and Leadership Development, Mentoring Programs, Training and Professional Development, Organizational Interventions, Team Building, Mergers and Acquisitions, Communications, IT and HR Transformation, Workforce Transition, Performance Management, Cultural Change Management, Lessons Learned Capture, Coaching, Facilitation, Diversity and Inclusion, Rewards and Recognition, Employee Assessments and Satisfaction, and Vision, Mission and Strategic Planning Specialties: Entrepreneurial Organizational Start-Ups, Branding and Identity, Knowledge Services, Learning Organization, Government and Industry Best Practices, Mergers and Acquisitions, Mentoring, Public Speaking

Experience

1. Chief Knowledge Office Lead, Nasa Chief Knowledge Office, Academy for Program Project Engineering

   ASRC Federal

   Jun 2012 — Present · Washington, DC, US

   Chief Knowledge Office Lead supporting the NASA Chief Knowledge Officer (CKO), the Academy of Program/Project Engineering Leadership (APPEL), the broader NASA Knowledge Services community at the Centers, Mission Directorates and cross-functional service organizations, the Federal Knowledge Management Community as well as the knowledge communities in industry, academia and professional organizations. • Lead CKO relationship management with a vibrant NASA knowledge community of the Agency’s knowledge community of over 20 appointed Chief Knowledge Officers and Points of Contact, the Federal Knowledge Management Community of over 225 members, and numerous members of academia, associations and private industry for example Georgetown University, American Productivity and Quality Center and Merck Financial. Act as conduit to connect these communities with each other in order to enhance sharing of leading practices of knowledge flow across organizations, projects and programs, by administering online communities of practice, performing community outreach for identifying and coordinating areas of interest, facilitating design and hosting of face-to-face meetings with community members where innovation and problem solving take place, and ensuring that progress is communicated to CKO leadership. • Lead the CKO Knowledge Sharing project team in the conceptualization, planning, development, execution and measurement of CKO specialized knowledge sharing forums, including: Bi-Annual NASA Knowledge Community face-to-face meetings, bi-annual Knowledge 2020 Conferences, Masters with Masters Series; Knowledge Forums and benchmarking activities, Knowledge Sharing Workshops, Quarterly Federal Knowledge Community meetings and other CKO Knowledge Services-related activities, as directed by NASA.

Education

• University of Maryland

  Masters of Education

• James Madison University

  Bachelors Degree