Susan Shields

Client Services Account Manager

Role
Client Services Account Manager at Credico
Location
Chicago, IL, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Susan Shields

With a robust track record for over 17 years in Business Operations that included Managing HR, Finance and Facilities management.At Credico, my focus as Client Services Account Manager centers around fostering exceptional client and field sales owners relations and maintaining meticulous attention to detail. These competencies have been instrumental in managing reporting, compliance and service agreements and ensuring the successful implementation of strategic initiatives within our service framework.My approach leverages deep expertise in change management, honed through steadfast leadership in platform solutions at IRI, where collaboration with cross-functional teams was pivotal for training and deploying client-centric solutions. Our team\'s commitment to integrity and professional excellence has consistently fortified client trust and enhanced operational efficiency.

Experience

  1. Client Services Account Manager

    Credico

    Feb 2018 — Present · Chicago, IL, US

Education

  • National Louis University

    Master's degree

    2022 — 2024

  • Dominican University

    Bachelor of Science (BS)

    2008 — 2011

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Susan Shields — Client Services Account Manager at Credico in Chicago, IL, US | Unifers