Susan Shields
Client Services Account Manager
- Role
- Client Services Account Manager at Credico
- Location
- Chicago, IL, US
- LinkedIn followers
- 500 followers
About Susan Shields
With a robust track record for over 17 years in Business Operations that included Managing HR, Finance and Facilities management.At Credico, my focus as Client Services Account Manager centers around fostering exceptional client and field sales owners relations and maintaining meticulous attention to detail. These competencies have been instrumental in managing reporting, compliance and service agreements and ensuring the successful implementation of strategic initiatives within our service framework.My approach leverages deep expertise in change management, honed through steadfast leadership in platform solutions at IRI, where collaboration with cross-functional teams was pivotal for training and deploying client-centric solutions. Our team\'s commitment to integrity and professional excellence has consistently fortified client trust and enhanced operational efficiency.
Experience
Client Services Account Manager
Feb 2018 — Present · Chicago, IL, US
Education
National Louis University
Master's degree
2022 — 2024
Dominican University
Bachelor of Science (BS)
2008 — 2011
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