Susan Sandoval

Experience

1. Account Executive

   Marsh

   Aug 2025 — Present · Austin, TX, US

   As an Account Executive at Marsh McLennan, I serve as a strategic advisor to clients, helping them design, implement, and manage comprehensive employee benefits programs. I work closely with employers to understand their goals and challenges, leading renewal and marketing efforts, negotiating with carriers, and recommending tailored plan designs that align with each organization’s objectives and budget. My role involves overseeing all aspects of client service, from plan implementation and enrollment to compliance guidance under ERISA and ACA regulations. I collaborate across internal teams to deliver an exceptional client experience while maintaining strong relationships with clients and carrier partners. By providing insights on market trends, cost management strategies, and emerging benefit solutions, I help clients create competitive, sustainable programs that support both their business goals and their employees’ well-being.

Skills

• Recruiting
• Training
• Human Resources
• Leadership
• Customer Service
• Management
• New Hire Orientations
• Strategic Planning
• Employee Relations
• Payroll