Susan Robinson
Sr Manager, Minuteclinic Workforce Management @CVS Health
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WORK HISTORY
Sr Manager, Minuteclinic Workforce Management @CVS Health
Greenville, SC, US
EDUCATION
Clemson University
Bachelor of Science (B.S.), Industrial Engineering
Clemson University
Master of Science (M.S.), Industrial Engineering
ABOUT SUSAN ROBINSON
Ms. Robinson is an advisor in workforce management at CVS Health supporting MinuteClinic and is responsible for the development of engineered labor standards. Prior to joining CVS Health, Ms. Robinson was a senior management engineer with Prisma Health-Upstate, specializing in external labor productivity benchmarking and process improvement. Her experience includes management consulting for GE Healthcare Camden Group where she worked on a variety of healthcare advisory and operations work designed to improve outcomes in moments that matter. Preceding her consulting position, Ms. Robinson was an Industrial Engineer for the New England Veterans Engineering Resource Center in Boston, Massachusetts. There she applied systems engineering approaches to an array of healthcare problems. She served as a process improvement coach to numerous Veterans Health Administration employees. Ms. Robinson was a graduate research assistant with Clemson University’s Ergonomics and Applied Statistics Lab in Clemson, South Carolina, where her research focused on the application of statistical tools when assessing hospital safety culture.Ms. Robinson earned her bachelor and master’s degree from Clemson University. There she also earned a certificate in Clinical and Health Services Research and her Six Sigma Green Belt certification.
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