Susan Reinertson
Assistant Clinical Professor @Idaho State University
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WORK HISTORY
Assistant Clinical Professor @Idaho State University
Homeland Security & Emergency Management Program
EDUCATION
The University of North Dakota
BA, Speech-Language Pathology
Naval Postgraduate School
Certificate, Executive Leaders Program 1502
Michigan State University - The Eli Broad College of Business
Certificate, Railway Management Program, Railroad and Railway Transportation
Kennedy School of Government, Harvard University
Certificate, National Preparedness Leadership Initiative
The United States Naval Postgraduate School
MA, Security Studies
The University of North Dakota
MPA, Public Administration
SKILLS
ABOUT SUSAN REINERTSON
Executive-level safety & security professional, with global enterprise-wide responsibilities. Impressive & sustained record of success, incident/crisis management skills, business continuity & extensive senior level experience directing emergency management programs and staff.Leadership: Organized and led diverse teams during emergency response and comprehensive, strategic postures. Visionary leadership in a variety of dynamic/fast moving federal and state government environments, as well as private sector regulatory and legislative environments in the transportation sector and financial technology industry.Program Management: Developed & implemented multi-million dollar security & crisis management programs from the ground up.Policy Development: Extensive experience developing global enterprise-wide emergency management, crisis communications, and business continuity policy, through broad collaboration.Communications: Public speaking, presentation, & training skills paired with superior writing competency HIGHLIGHTS• Established a global Crisis Management Program for a worldwide, Silicon Valley-based financial technology startup.• Directed an enterprise-wide human resource-based drug & alcohol prevention program to ensure employee well-being; Employee Assistance Program; Incident Management Program; Emergency Preparedness Program.• Critical incident response leadership for three catastrophic rail derailments, including customer casualties & injuries as well as employee fatalities, requiring activation of family assistance plan• Set the current transportation-sector industry standard for post-incident family assistance operations: Developed cutting-edge program and teams to ensure compassionate response & immediate needs care for customers & employees affected by critical incidents. Benchmarked by NTSB as cutting-edge; cross-fed to other passenger-carrying industries• Directed regional, all hazards emergency management system (prevention, preparedness, response, mitigation & recovery) to include collaboration with federal, state & local governments, federally recognized tribal govts, business & industry groups, and local volunteer organizations
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