Susan Ray

Chief Operating Officer @Rippl

Sterling, VA, US
EMAILS
s•••@ripplcare.com
MOBILE NUMBERS
+13•••••••72

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WORK HISTORY

May 2024 — Present

Chief Operating Officer @Rippl

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EDUCATION

1987 — 1991

George Mason University

BS, Social Work

1994 — 1996

University of Maryland Baltimore

Master’s Degree, Social Work

SKILLS

Program ManagementManagementTeam BuildingMedicareData AnalysisHealthcare Information TechnologyCrmExecutive ManagementStrategic PlanningCustomer Relationship Management (Crm)Health Savings AccountsStrategyPpoLeadershipVendor ManagementCall CentersHealthcareBusiness DevelopmentCross-Functional Team LeadershipEmployee BenefitsBusiness Process ImprovementInsuranceCase ManagementPharmacy Benefit ManagementStrategic PartnershipsDisease ManagementProcess ImprovementTeam LeadershipUtilization ManagementHmoHealth InsuranceManaged CareHealthcare IndustryHealthcare ManagementHealth PolicyAccount Management

ABOUT SUSAN RAY

Susan is a health care executive with more than 25 years of experience in client management, business development, and operations, specializing in health care transformation, benefits administration, value-based care, and consumerism. She has a proven track record of leading and growing teams, driving revenue and profitability, and delivering value-added solutions to customers across various segments and markets.Prior to her current role at Ripplcare, Susan served as the Chief Operating Officer at Honest Health, a start-up company that partners with primary care providers to be successful in value-based care arrangements. There, she oversaw the strategy, execution, and performance of all operational and client-facing functions, including, implementation, provider engagement, clinical operations and performance management. Susan is passionate and collaborative, with the ability to connect and influence across all groups and levels. She is motivated by the mission of improving health care quality, access, and affordability for all.

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