Susan Prosperi
- Role
- Benefits Account Manager at Scott Insurance
- Location
- Charlotte, NC, US
- LinkedIn followers
- 500 followers
Experience
Benefits Account Manager
Dec 2021 — Present · Charlotte, NC, US
Assigned to a team working under a producer with a book of business nearing $2M- Primary day-to-day service contact for 14 small to mid-sized employer groups, spanning various funding sources- Provide support to employer group administrators (HR) regarding eligibility, claims, billing, benefits enrollment and termination issues, and compliance- Lead Annual Open Enrollment initiatives, developing meeting materials utilizing tools to include MS PowerPoint, Canva, and Articulate Rise 360, creating dynamic visual content- Versed in Benefits Administration systems such as Employee Navigator, Paycor, BSwift, Paycom, and ADP- Collaboration with carriers and vendors to effectively manage the needs of each client- Implementation management of new benefit carriers, vendors, and lines of coverage.
Education
SUNY Brockport
Bachelor of Science - BS
University of Rochester
Bachelor of Science - BS
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