Susan Plumer
Head of Growth @Coming Soon
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WORK HISTORY
Head of Growth @Coming Soon
Leading growth strategy for a next-generation healthcare technology organization operating at the intersection of benefits innovation and distribution.Overseeing market expansion, strategic partnerships, and revenue performance across employer, broker, FMO, and carrier channels.Building the foundation for scalable, sustainable growth.
EDUCATION
Boston University
Bachelor's degree, English Literature (British and Commonwealth)
Harvard University
Masters Certificate Program, Business Administration
SKILLS
ABOUT SUSAN PLUMER
I am a healthcare technology sales and growth leader with 20+ years of experience helping payers, providers, and insurers use technology to improve care delivery, operational efficiency, and member outcomes. My background spans Medicare quoting and enrollment platforms, benefits engagement solutions, population health, medication transparency, and analytics-driven decision support. Throughout my career, I’ve led enterprise sales, business development, account management, and GTM teams, consistently driving multimillion-dollar growth. At ConnectureDRX, I worked with national payers, large provider groups, and top insurance brokerages to design solutions that increase revenue, streamline workflow, and improve the member experience. Earlier at McKesson, I ranked as one of the top producers in new business before going on to build and lead a high-performing enterprise sales organization.What differentiates me is my ability to navigate complex deals, build trusted relationships at the C-suite level, and translate evolving healthcare needs into high-value technology solutions. I’m equally comfortable shaping strategy and rolling up my sleeves to execute, and I bring a passion for improving health and wellness to every partnership. I am always open to connecting with leaders building the next generation of healthcare technology, payer solutions, and data-driven innovations.
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