Susan Palm

About Susan Palm

Susan Palm has joined 4Crisk.ai as Chief Revenue Officer. Previously she lead Customer Advocacy at MetricStream, Inc, a leader in Governance, Risk and Compliance solutions. As a member of the leadership team, she was focused on providing mission critical Cyber, GRC and ESG software and services to all industries. Prior to joining MetricStream, Susan was SVP at Sterling Savings Bank in Spokane, WA leading Audit, Compliance, Fraud, Operational Risk, Enterprise Risk Management, Internal Asset Review, Policy Management and Regulatory Examination businesses. She chaired the Enterprise Risk Management Committee and participated on the Risk and Credit Committee of Sterling\'s Board of Directors. Prior to joining Sterling, she provided advisory services for Cisco Systems in Bangalore, Lakshya Network in Chhindwara, Headstrong Consulting in California, AnchorBank in Wisconsin, and the Los Angeles Unified School District in California. Susan had a long and successful career with Wells Fargo and Company in San Francisco where, as a senior executive, she spearheaded and led numerous business-critical initiatives in infosec, technology, risk management and strategic sourcing. She earned her B.A. in Economics from Lawrence University, and graduated from the Stanford Executive Program at the Stanford Graduate School of Business in 2005. She has a deep commitment to community development, diversity and education, supported through 15+ years of board positions and volunteerism.Specialties: Risk Management and Regulatory Compliance, Business Development in Emerging Countries, Technology Strategy, BPO, Enterprise Testing, Quality Assurance and Release Management, Strategic Sourcing and Mentoring; Program Management; Strategic Planning; Contract Negotiation

Experience

1. Executive Advisor

   Peopleshores

   Mar 2008 — Present

Education

• Stanford University Graduate School of Business

  Executive Program, Strategy and Management

  2005 — 2005

• Lawrence University

  Bachelor of Arts, Economics

Skills

• Risk Management
• Compliance Management
• Regulatory Strategy
• Strategic Planning
• Program Management
• IT Strategy
• Contract Negotiation
• Bpo
• Enterprise Risk Management
• Strategy
• Business Development
• Internal Audit
• Leadership
• Enterprise Software
• Change Management
• Mergers & Acquisitions
• Quality Assurance
• Strategic Partnerships
• Financial Services
• Governance
• Operational Risk
• Management
• Vendor Management
• Risk Assessment
• Consulting
• Financial Risk
• Portfolio Management
• Information Security
• Business Strategy
• Crm
• Process Improvement
• Management Consulting
• Auditing
• Outsourcing
• Business Process Improvement
• Executive Management
• Integration
• Policy
• Banking
• Business Intelligence