Susan Cox
Outcome Focused Product Operations Leader | Data Driven | Customer Centric | Cross Functional Relationship Builder | Transformation Catalyst | PROSCI Certified | Pendo Certified | Travel Enthusiast
- Role
- Director of Product Operations at Storable
- Location
- Charlotte, NC, US
- LinkedIn followers
- 500 followers
About Susan Cox
Highly collaborative, results driven Product Operations Leader with 20+ years of experience that spans multiple product and service organizations, and includes operational transformation, organizational and technology enablement, technical program management, process improvement, and customer service and support, and international exposure with both startup and mature organizations. AREAS OF SPECIALIZATION Product Operations Customer CentricityClose Loop Feedback ManagementData Driven Decision Making Innovative Problem Solving Cross Functional Relationship Building and Influencing Strategy Planning and Execution Organizational & Technology Enablement Post M&A Integration Portfolio Management
Experience
Director of Product Operations
Dec 2025 — Present
Education
Northern Arizona University
Bachelor of Science - BS
Wake Forest University Graduate School
Master of Business Administration (M.B.A.)
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