Susan Marcoccia
Business Execution Consultant @Independent Consultant
Signup · Get unlimited contacts
WORK HISTORY
Business Execution Consultant @Independent Consultant
WELLS FARGO/contract Program Lead, Enterprise Change Management 11/2023-PresentStrategic roadmap planning for change lifecycle, key systems, process mapping, and project leadership to deliver targeted initiatives, optimize tools, manage risk and change across business functions. Successfully delivered Tier 1 system implementation of Enterprise Change Platform and process, reducing operating cost by $4M. Strategic Planning Consultant 7/2023-10/2023Supported small business clients to transform operations by designing scalable, lean solutions across functions to increase strategic alignment, business value, cost efficiencies, and organizational performance. Focus Areas: Change Management, Roadmap Planning, Program Management/PMO, Agile Delivery, Continuous Improvement, Process Design and Operational Excellence.
EDUCATION
Treasury Management Certification
TPC
University of North Carolina at Charlotte
Six Sigma certification
Western Michigan University
Bachelor's degree, Finance and IT
NASD
NASD Securities, Series 6, 63, 7
SKILLS
ABOUT SUSAN MARCOCCIA
Accomplished Digital Product, Process and Operations leader creating innovative solutions with advanced technologies and data-based insight to maximize performance. Delivery of modern operating models to drive growth, efficiencies, and insight to deliver continuous improvement and ROI. Technology advocate with a bias for action, high-quality decision-making, and powerful communication that makes sense to business and IT stakeholders.PROFESSIONAL SKILLS: Strategic Planning I Digital Transformation I Roadmap Creation I Product Management I Program Management I Technology Advancement I Transformation I Operating Performance I KPIs I Leadership I Team Building I Customer Experience I UX UI I Process Design I E-commerce I B2B I B2C I Continuous Improvement I Financial Management Systems & Tools: SaaS I CRM I APIs I Robotic Processing RPA I AI I Salesforce I MS Office suite Contact me directly at s••••••••@gmail.com
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.