Susan Malek

Complaints and Pals Officer @Milton Keynes University Hospital NHS Foundation Trust

Milton Keynes, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Sep 2014 — Present

Complaints and Pals Officer @Milton Keynes University Hospital NHS Foundation Trust

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Milton Keynes, GB

EDUCATION

1996 — 1997

Clydebank College

Economics, statistic, business management

1971 — 1975

Bearsden Academy

O'levels, Economics, English, Accounts, Arithmatic,

1971 — 1975

Bearsden Academy

English,Economics,Accounts,Arithmetic,Statistics

SKILLS

CoachingData AnalysisContact CentersProject PlanningOperations ManagementAnalysisAdministrationBusiness TransformationCustomer ServiceStakeholder EngagementHospitalsOutsourcingHealthcare ManagementProgram ManagementRecruitingStrategyPerformance ImprovementPerformance ManagementTime ManagementChange ManagementStakeholder ManagementTeam LeadershipCustomer ExperienceTrainingNursingPatient SafetyProject ManagementStrategic PlanningHealthcare Information TechnologyQuality ManagementTeam BuildingManagementTraining DeliveryProcess ImprovementProject DeliveryLeadershipTeam ManagementOrganizational DevelopmentGovernanceBusiness Process Improvement

ABOUT SUSAN MALEK

Enjoys working to exacting standards with drive & enthusiasm for exceptional customer service. A committed team player who can motivate and encourage others to succeed. A creative enthusiastic individual with a diverse range of managerial, administrative and clerical experience. Relates well to all levels, with strong and effective organisational and communication skills. A good team player and able to use own initiative to achieve company objectives. Well versed in a variety of software. Versatile and learns new tasks/skills quickly with great attention to detail.

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Susan Malek — Complaints and Pals Officer at Milton Keynes University Hospital NHS Foundation Trust in Milton Keynes, GB | Unifers