Susan Leigh
CEO at SLC Higher Ed
- Role
- CEO at Slc Higher Ed
- Location
- Valparaiso, IN, US
- LinkedIn followers
- 500 followers
About Susan Leigh
With over 40 years in Higher Education as both a professor and administrator, Susan Leigh…
Experience
CEO
Apr 2014 — Present · CA
SLC Higher Ed helps institutions Re-Envision Customer Service both on campus and online to improve recruitment, student success and retention efforts while enhancing institutional brand identity and long-term loyalty. We provide presentations (keynotes, town halls, etc.) on customer service excellence in higher education, as well as training and consulting. Certificates offered include Silver Fundamental Techniques for the service delivery, Gold Advanced for measuring and managing service excellence, and Train the Trainer to develop a team of service champions on your campus. SLCHigherEd.com
Education
Temple University
Master of Fine Arts (M.F.A.), Acting
Rhode Island College
Bachelor of Arts (BA), Theatre
University of Wisconsin-Milwaukee
Edith Skinner Certification, Teaching Speech for the Stage
1981
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