Susan Koki
Director of Concierge Services @The Kahala Hotel & Resort
Honolulu County, HI, US
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WORK HISTORY
Mar 2015 — Present
Director of Concierge Services @The Kahala Hotel & Resort
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Supervise, manage and motivate the Concierge Team Set departmental standards, learning skills, and attainable goalsCreate processes and departmental standard operating procedures Implementing and training of staff and Concierge software systemOrganize, process and maintain Concierge Vendor ContractsPromote community involvement and volunteer opportunities
ABOUT SUSAN KOKI
Director of Concierge Services at The Kahala Hotel & Resort
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