Susan Koki

Director of Concierge Services at The Kahala Hotel & Resort

Role: Director of Concierge Services at The Kahala Hotel & Resort
Location: Honolulu County, HI, US
LinkedIn followers: 500 followers

OperationsView LinkedIn profile

Experience

Director of Concierge Services
The Kahala Hotel & Resort
Mar 2015 — Present
Supervise, manage and motivate the Concierge Team Set departmental standards, learning skills, and attainable goalsCreate processes and departmental standard operating procedures Implementing and training of staff and Concierge software systemOrganize, process and maintain Concierge Vendor ContractsPromote community involvement and volunteer opportunities

Contact information

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•••••@kahalaresort.com
Personal email
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Current company

The Kahala Hotel & Resort

Hospitality · 225 employees · Founded 1964 · Honolulu, Hawaii, United States

The Kahala Hotel & Resort is Hawaii’s reigning luxury resort, set on a white sand beach just ten minutes from the world-class shopping and entertainment of Waikiki. This legendary hideaway resort in Honolulu\'s plush Kahala district is a favorite with presidents, international royalty and celebrities. From the moment you arrive, you will know that you are truly somewhere special. This luxurious oceanfront resort features 338 rooms and suites, five stylish restaurants and a world-class spa. Visit our leisure facilities, CHI Health & Energy Fitness Center, lush tropical gardens and the private lagoon with our own resident dolphins. As Hawaii’s most luxurious and secluded beachfront hotel & resort, our tradition of impeccable service will make your vacation with us memorable in every way. The Kahala continues to set itself apart with Kahala Chic, rooms and suites designed to provide guests with a true sense of luxury and refinement, and to ensure guest comfort in every way. With its endearing staff, its new look accommodations and its unique beachfront location, shouldn\'t you be at The Kahala soon?

kahalaresort.com

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