Susan Jackson
- Role
- Business Process Documentation Writer at Senior Benefits Plus
- Location
- West Bloomfield Township, MI, US
- LinkedIn followers
- 500 followers
About Susan Jackson
I am: • A proven leader with 10+ years’ experience in managing customer-centric…
Experience
Business Process Documentation Writer
May 2023 — Present
Learn, manage, and create Standard Operating Procedures (SOPs) as required for proper execution of duties. • Create processes as required to enhance the efficiency and quality of customer interactions. • Collect data and prepare summaries and make recommendations with respect to a variety of projects with varying levels of complexity.
Education
University of Michigan-Dearborn
Bachelor of Arts - BA, Economics
University of Michigan-Dearborn
Bachelor's degree, Business/Managerial Economics
1990 — 1993
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