Susan Hoang
VP & Chief Data Analytics Officer @ CareFirst BCBS | PharmD
- Role
- VP & Chief Data Analytics Officer at CareFirst BlueCross BlueShield
- Location
- Austin, TX, US
- LinkedIn followers
- 500 followers
About Susan Hoang
I turn fragmented health data into lifesaving insights. As VP of Data & Analytics at CareFirst, I lead the vision, strategy, and oversight of our enterprise data ecosystem by modernizing platforms and governance to deliver trusted, actionable insights across the organization. I focus on transforming data, technology, and interoperability into scalable solutions that accelerate value-based care, drive measurable business impact, and empower leaders to make informed, confident decisions in a rapidly changing health plan environment. With 20+ years in healthcare analytics and leadership at OncoHealth, McKesson, GE Healthcare, and Kaiser, I’m known for building high-performing teams and trusted data environments that enable innovation and agility. I’m passionate about cross-functional data and AI innovation and delivering data products and services that enable healthcare organizations to innovate, improve patient outcomes, and adapt quickly. Connect with me if you are interested in turning data into enduring value for patients, providers, and health systems.
Experience
VP & Chief Data Analytics Officer
CareFirst BlueCross BlueShield
Jul 2024 — Present
Spearhead CareFirst\'s comprehensive data strategy to transform our members\' healthcare experience.
Education
University of Oregon
Bachelor of Arts - BA, Biology, International Studies, Robert D. Clark Honors College
1995 — 1999
University of California, San Francisco
Doctor of Pharmacy - PharmD, Pharmacy; Specializing in Health Policy & Management
1999 — 2003
University of Washington
Pharmacy Practice Residency- UW Medical Center & Harborview, Clinical Pharmacy
2003 — 2004
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