Susan Fraser

Head of Global Training & Competence @Sparrows Group

Aberdeen, GB

The role involves:Responsibility for setting the strategic direction of training and competence services globally to position the company for growth and achieve financial targets.Providing subject matter expertise on training and competence across the global business.Engaging with clients to promote the benefits of Sparrows globally recognised standards to ensure tangible benefit to their operation.Creating, implementing and managing a people strategy that ensures qualified resource is available globally.Developing a business model for the establishment of new training facilities that defines personnel and equipment specifications and reflects regional variances.Defining global QMS policies, processes and procedures for training and competence and assuring regional governance and audit.Interacting with Regional Directors to ensure product offering continues to match client requirements and corporate plan.Leading after-action/continual improvement reviews to ensure business continual improvement.Training Services: