Susan Fitzpatrick

About Susan Fitzpatrick

As Vice President, Senior Cyber/E&O Broker and Team Leader for Willis Towers Watson, I have over 10 years of experience and a strong understanding of developing, maintaining, and managing a cyber security environment and ensuring strict compliance with standard industry regulations. Throughout my career, I have led multiple teams across multiple geographies and lines of business; and managing major corporate insurance programs. MY PROFESSIONAL SKILLS AND QUALIFICATIONS-> Extensive E&O Liability expertise and knowledge across multiple insurance products/lines and risk management strategies-> Initiates “Go-to-market” strategies that support client retention by providing individualized solutions that meet client needs-> Executes successful placement renewal and Go-to-Market strategies by utilizing extensive risk expertise, industry knowledge, and -> Delivers project management oversight, driving client engagement and analyzing market studies to define evolving client needs with customized solutions-> Advises and consults Account Executives and Client Teams to support client objectives and drive business production.I have successfully cultivated collaborative industry relationships across all organizational levels; and my ability quickly assess, problem solve, and prioritize client expectations are what differentiate me from many others in this profession. These skills are valued and essential to meeting projected corporate goals and performance expectations.

Experience

1. VP Sr Cyber E & o Broker, Team Leader Finex North America, Nyc

   WTW

   Apr 2018 — Present · New York, NY, US

   Lead team of 10 on NY team and with 4 direct reports, providing strategic guidance to business leaders committed to developing and advancing individual team members in their careers. Lead highly-skilled multi-broker teams across multiple geographies and lines of business in managing largest programs, including Financial Institutions, and managed care. Advise on coverage terms and conditions, structure, and alternative structure. Coordinate resources within claims, analytics, and forensic accounting. Maintain financial reports, which include existing accounts, business pipeline, and project opportunities that capture additional revenue. Oversee development and execution of insurance programs for large corporations. Manage all aspects of process for Cyber and E&O for Fortune 500 and larger companies.• Developed 2-day Cyber Boot Camp training program for national cyber team for 20 new hires following a 40% growth in team. Received tips and strategies for getting started, received introduction to underwriters, and provided team with a network for interaction. • Secured new Cyber insurance client in 9 months following client education and negotiations, resulting in $150M limit and new business revenue of $350K.• Conducted a 20 minute “Ted Talk like” speaking engagement to 14K attendees at RIMS on how to “Apply Self Help” in cyber space. The annual meeting is 14K people and her session had about 100 attendees.(Preparing for presentation in December at the International Cyber Risk Management Conference in Bermuda as panel guest on “Emerging Risks and Trends In Cyber Insurance.”

Education

• Providence College

  Bachelors of Science, International Marketing, History of Western Civilization

  1996 — 2000