Susan Dcosta

About Susan Dcosta

Data Analytics Manager with over 10+ years of experience designing, developing and managing large scale analytics pipelines and dashboards across the Marketing, MLOps/ Gen AI, Banking, Finance and E-commerce spaces.Project Manager: Successfully led cross-functional teams to deliver complex projects on time and within budget, achieving a 20% improvement in project delivery efficiency.(Tools - Jira/confluence).Business Intelligence: Partner with stakeholders (finance, marketing, engineering, etc) on data, metrics & analytics initiatives. Design and build end to end BI solutions using tools like Power BI, DBT, AWS Redshift, Tableau, DOMO, Looker, etc.Data Governance: Drive efforts for data governance: simplify, automate, and standardize processes across the team to drive efficiencies, expand scope, and drive increased impact to customer experience.(Tools - Alation)API Development: Developed APIs using the FastAPI framework, facilitating seamless data integration across various applications, ML Models, and LLMs.MLOps: Oversaw the deployment of predictive/ensemble models AI/ML models for advance decision making.(AWS Sagemaker)Gen AI: Worked on business development to pitch Retrieval-Augmented Generations (RAGs)/LLMs architecture for generative AI. Data Migration: Designed and implemented data migration processes across databases and sources utilizing Postgres and AWS DMS.Data Modeling: Experienced in data modeling to optimize organizational data management and analysis, creating robust frameworks for efficient insights and decision-making.Projects:• Managing Data Migration of legacy BI system (SQL server) to AWS Redshift (Power BI, DBT, SQL, AWS Redshift)| 20% faster data to insights.• Managing Customer Experience and Journey analytics (Natural Language processing NLP, SQL, Extract-transform-load ETL, PySpark, Tableau)• Developing a strategy and change management for a large tech company to govern their data (Alation)| 25% reduction in cost• Customer Segmentation, Product Recommendation and personalization (Spark, SQL, Machine Learning AI/ML, Tableau)

Experience

1. Engagement Manager

   Straive

   Jun 2024 — Present

Education

• University of South Florida Muma College of Business

  Management Information Systems

  2016 — 2017

• University of Mumbai

  Bachelors of Engineering, Information Technology

Skills

• Data Science
• Pl/Sql
• R
• Xml
• Supply Chain Management
• Regression Analysis
• Html
• R Programming
• Microsoft Excel
• Business Intelligence
• Linear Regression
• Logistic Regression
• Oracle
• Data Mining
• Sas
• Informatica
• C++
• Chi-Square
• Software Development
• Python
• Mysql
• Data Analysis
• Cassandra
• Business Analytics
• Cascading Style Sheets (Css)
• Mule Esb
• Weka
• Marketing Strategy
• A/B Testing
• Rapidminer
• C
• Sas E-Miner
• Lean Six Sigma
• Tableau
• Machine Learning
• Java
• Sql
• Core Java
• Supply Chain Operations
• Windows