Susan Davis

About Susan Davis

Highly energetic B2B sales professional with excellent skills in networking, relationship building, price negotiation, customer relations, team building and group training. Experienced and successful track record in project/event management, price negotiation and sales sales support. Additionally, skilled in public speaking, marketing, advertising, and managing revenuetargets. Strong in collaborating with others for team solutions and account management.

Experience

1. Customer Success Specialist

   Map Your Show

   Apr 2016 — Present · Newtown, OH, US

   Function in a highly efficient and autonomous manner to manage account relationships for 30+ trade show companies across the country. Responsibilities include: Managing projects from the implementation/onboarding stages to launch. Train clients how to use our software (via phone/web conferences). Field incoming client calls and emails and initiate solutions as appropriate. Build and manage directory floor plans, set up of boothsales, conference management, mobile app setup and sales/trade show support nationwide.

Education

• University of Cincinnati

  Associate's degree, Business/Commerce, General

  1986 — 1988

• Turpin High School

  College Prep

  1982 — 1985

Skills

• Employee Benefits
• Marketing Communications
• Email Marketing
• Sales Operations
• Customer Retention
• B2b
• Social Media Marketing
• Business Development
• Leadership
• Sales Management
• Marketing
• Online Marketing
• Lead Generation
• Sales
• Cold Calling
• Social Media
• Sales Presentations
• Social Networking
• Account Management
• Integrated Marketing
• Management
• Team Building
• Marketing Strategy
• Salesforce.com
• Strategic Planning
• Customer Satisfaction
• New Business Development
• Leadership Development
• Selling
• Sales Force Effectiveness
• Sales Process
• Advertising
• Customer Service
• Online Advertising
• Public Speaking
• Coaching
• Time Management