Susan Clarke
Executive Leadership | Healthcare | Revenue Cycle Operations | Patient Access | Swiss Army Knife
- Role
- Executive Director at Shirley Ryan AbilityLab
- Location
- Chicago, IL, US
- LinkedIn followers
- 500 followers
About Susan Clarke
Goal-oriented, hands-on revenue cycle executive. Leader of large, integrated healthcare revenue cycle teams. Collaborating across multiple organizational levels with internal and external physicians, and clinical operations leaders. Delivering patient-focused digital front-door experiences. Leveraging A/I, RPA, bots and other technical solutions to address today’s healthcare business challenges. Experienced in Epic, Cerner, Meditech, IDX and Allscripts. Focusing on cash acceleration, revenue improvement, patient experience and large-scale transformations. Overseeing the entire project cycle to accomplish sustainable business outcomes. Some of my key career highlights include: Consolidated and standardized key business units bringing direct staff cost savings of nearly $3.9M while also improving the patient experience outcomes. Launched digital front-door experience achieving up to 80% utilization for outpatient check-in. Led turnaround for troubled business office significantly improving cash flow and reducing Days in A/R in Year 1 Installed a Real-time Authorization tool (RTA) in under 6 months allowing unanticipated 1st year savings and exceeding the 8X ROI from Pro Forma.
Experience
Executive Director
Jan 2023 — Present · Chicago, IL, US
Education
Western Illinois University
Bachelor of Science - BS, Psychology, Business Administration
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.