Susan Ballengee
Executive Client Manager focused on large influential customers and school consortiums.
- Role
- Executive Client Manager at Highmark
- Location
- Pittsburgh, PA, US
- LinkedIn followers
- 500 followers
About Susan Ballengee
Accomplished sales leader committed to complex and strategic Highmark clients. Specialties include problem solving, market analysis and customer advocacy. Successful at building vibrant internal teams while growing profitable business through a collaborative approach. Dedicated to maintaining customer loyalty by developing relationships with key decision makers and consultants.
Experience
Executive Client Manager
Sep 2019 — Present · Pittsburgh, US
As an Executive Client Manager within the Labor, Trust and Education department at Highmark, I am able to apply my extensive market experience to analyze and develop solutions to best support large and complex school consortiums. My responsibilities include retention and growth of existing and new business along with recommendations of value added products to move the client\'s overall benefit strategy and create a differentiated customer experience. I have successfully managed the profitability and business relationships within several business markets and various large and political accounts.
Education
Gannon University
Master of Business Administration (MBA)
The Ohio State University
Finance & Marketing
1984 — 1988
Skills
- Budgets
- Disease Management
- Customer Service
- Crm
- Process Improvement
- Team Building
- Account Management
- Health Savings Accounts
- Analysis
- Claim
- Insurance
- Project Management
- Underwriting
- Health Insurance
- Brokers
- Managed Care
- Sales
- Staff Development
- Medicare
- Ppo
- Leadership
- Hmo
- Strategic Planning
- Public Speaking
- Healthcare
- Employee Benefits
- Disability Insurance
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