Susan Ballengee

Executive Client Manager focused on large influential customers and school consortiums.

Role
Executive Client Manager at Highmark
Location
Pittsburgh, PA, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Susan Ballengee

Accomplished sales leader committed to complex and strategic Highmark clients. Specialties include problem solving, market analysis and customer advocacy. Successful at building vibrant internal teams while growing profitable business through a collaborative approach. Dedicated to maintaining customer loyalty by developing relationships with key decision makers and consultants.

Experience

  1. Executive Client Manager

    Highmark

    Sep 2019 — Present · Pittsburgh, US

    As an Executive Client Manager within the Labor, Trust and Education department at Highmark, I am able to apply my extensive market experience to analyze and develop solutions to best support large and complex school consortiums. My responsibilities include retention and growth of existing and new business along with recommendations of value added products to move the client\'s overall benefit strategy and create a differentiated customer experience. I have successfully managed the profitability and business relationships within several business markets and various large and political accounts.

Education

  • Gannon University

    Master of Business Administration (MBA)

  • The Ohio State University

    Finance & Marketing

    1984 — 1988

Skills

  • Budgets
  • Disease Management
  • Customer Service
  • Crm
  • Process Improvement
  • Team Building
  • Account Management
  • Health Savings Accounts
  • Analysis
  • Claim
  • Insurance
  • Project Management
  • Underwriting
  • Health Insurance
  • Brokers
  • Managed Care
  • Sales
  • Staff Development
  • Medicare
  • Ppo
  • Leadership
  • Hmo
  • Strategic Planning
  • Public Speaking
  • Healthcare
  • Employee Benefits
  • Disability Insurance

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Susan Ballengee — Executive Client Manager at Highmark in Pittsburgh, PA, US | Unifers