Susan Starnes

About Susan Starnes

I am known as a solution-focused professional and top-notch organizational skills are one of my superpowers! My diverse career journey has afforded me the opportunity to leverage project management and analytical skills while pursuing a passion for compliance and risk management. A lifelong learner, my recently obtained MSL degree in Business Law and Compliance from Wake Forest School of Law provides a solid foundation and knowledge of building effective compliance programs and HR employment law compliance. I am experienced in developing, implementing, and maintaining policies and operational procedures designed to comply with rules, regulations, and company requirements. I am passionate about solving complex problems and am a results-driven thinker who is adept at collaborating with business leaders, IT, Legal teams, and Compliance and Risk partners while providing compliance oversight. I seek to proactively identify opportunities and implement change to decrease legal and compliance risk throughout operational functions. Areas of expertise include building a highly effective compliance program, oversight and execution of business controls, and business operational transformations, including standing up new business operational groups and supporting new business models due to merger and acquisitions.Experience and competencies include:• Compliance Management• Project Management• Risk Management •Business Risk and Controls• Policies and Procedures• Business Analysis • Process Improvement• Change Management• Strategic Planning

Experience

1. Sr Mgr, Enterprise Compliance Officer

   TIAA

   Mar 2022 — Present · Charlotte, NC, US

Education

• University of North Carolina at Charlotte

  Bachelor of Arts (BA)

• Wake Forest University School of Law

  Master of Studies in Law (MSL), Business Law and Compliance