Susan Albrecht
Director of Operations @ManhattanLife
Carmel, IN, US
EMAILS
s••••••••@manhattanlife.com
MOBILE NUMBERS
+13•••••••15
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WORK HISTORY
Apr 2022 — Present
Director of Operations @ManhattanLife
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EDUCATION
1991 — 1993
Ivy Tech Community College
Early Childhood Development
1993 — 1995
Indiana University Indianapolis
BS, Education
2007 — 2009
Indiana Wesleyan University
MBA, Business Administration
1970 — 1979
Cloverdale High School
General Studies
1981 — 1984
Baptist Bible College
Education
SKILLS
Requirements GatheringInsuranceCross-Functional Team LeadershipSdlcLong-Term CareOperations ManagementProgram ManagementDisability InsuranceSalesCoachingTeam LeadershipEmployee RelationsStrategic PlanningRisk ManagementManagementTeam BuildingBusiness AnalysisHealth InsuranceManaged CareProcess ImprovementLeadershipHealthcareAnalysisVendor ManagementEmployee BenefitsBudgetsLife InsuranceMedicareBusiness Process ImprovementMarketingProject ManagementWhole LifeSoftware Development Life Cycle (Sdlc)RecruitingTrainingBusiness RequirementsAccount ManagementCustomer ServiceChange ManagementClaim
ABOUT SUSAN ALBRECHT
Experienced Operations Director with a demonstrated history of working in the insurance industry. Strong operations professional skilled in Budgeting, Operations Management, Analytical Skills, Coaching, and Sales.
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