Suryasnata Pani
Client Relationship Management | Talent Acquisition | HR Ops | Training
- Role
- Customer Relations Executive at Joyalukkas
- Location
- Naperville, IL, US
- LinkedIn followers
- 500 followers
About Suryasnata Pani
I am a people-focused professional with 4+ years of experience in client relationship management, stakeholder engagement, and process coordination with organizations like Allegis Group and Cognizant.I have also conducted interviews with professionals up to the Director level, strengthening my ability to assess talent, build rapport, and communicate effectively.Currently, I am seeking opportunities in Human Resources — focusing on Recruitment, HR Administration, or HR Operations. With strong communication, adaptability, and client-handling skills, I am confident in adding value to any HR team. Immediately available | Valid L2 work visa
Experience
Customer Relations Executive
Sep 2025 — Present · Naperville, IL, US
Handling customer queries and concerns with professionalism and empathy, ensuring prompt resolution and customer satisfaction.Maintaining accurate documentation, including billing records, purchase details, and daily sales reports.Keeping track of product certifications and authenticity documents for all jewelry pieces to ensure compliance and transparency.Supporting team members in meeting sales goals and maintaining the brand’s excellence in customer service and operational standards.Managing inventory control, including stock updates, product tagging, and coordination with the back office for new arrivals and transfers.
Education
Institute of technical education & research , BBSR
Bachelor of Technology - BTech
2010 — 2014
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