Suryanarayana Kunapuli
Senior Business Assistant @Idexcel
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WORK HISTORY
Senior Business Assistant @Idexcel
Hyderabad, IN
Senior Business Analyst | Scrum MasterIdexcel Technologies – Banking & Financial ServicesResponsibilities:• Leading the Relationship Module for CYNC Loan Origination System (LOS), driving requirement gathering, workflow design, and Agile delivery• Spearheading CRM integrations (Salesforce, MS Dynamics 365) to enhance customer experience and system efficiency• Acting as a bridge between business and technical teams, ensuring requirements are translated into effective solutions• Mentoring junior analysts and guiding cross-functional teams in Agile practices and sprint ceremonies• Driving UAT planning, execution, and defect resolution to ensure successful module rollouts• Preparing and maintaining BRD, FSD, and user stories to support Agile delivery and stakeholder alignmentKey Achievements: Implemented CRM enhancements that improved LOS efficiency and client adoption Introduced innovative solutions that reduced manual effort and accelerated loan processing Contributed to digital transformation initiatives across Banking & Lending modules
EDUCATION
Institute of Banking and Finance
Postgraduate Degree
Kakatiya University
Postgraduate Degree
ABOUT SURYANARAYANA KUNAPULI
Senior Business Analyst | Scrum Master | Agile Product Owner | CRM & LOS Specialist | Banking & Lending Domain Expert
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