Surya Kiran Panchayat

WORK HISTORY

EDUCATION

ABOUT SURYA KIRAN PANCHAYAT

As a Program Manager, I\'m a High Performing professional with 13 years of experience delivering high impact work in Operational Infrastructure development and project management. Committed to lifelong learning and going extra mile to facilitate continuous improvement.Experienced in Project Management, Program Management, Business case analysis, Project prioritization, Start-up setup process and team leadership. Ability to lead and motivate high performance teams focused on productivity and delivering quality solutions, reduced cost, and an overall positive bottom-line impact. Engaging and personable to manage key milestones and deliver exemplary customer service.I managed multiple large-scale AI and data projects, including initiatives to train and enhance Large Language Models (LLMs). My role combined program management, client engagement, and operations leadership to deliver high-quality results for enterprise clients.Key Highlights- End-to-End Program & Project Management: Directed the complete lifecycle of AI and machine learning training projects — from scope definition, pricing, and forecasting to execution, quality assurance, and delivery- AI & Data Operations: Managed high-impact projects contributing to AI/LLM training, ensuring data integrity, accuracy, and scalability to meet evolving client and industry needs- Cross-Functional Leadership: Partnered with engineering, product, data science, & operations teams to align project goals, resolve blockers, and ensure on-time delivery- Vendor & Workforce Management: Oversaw a distributed vendor/crowd workforce across 17+ countries, optimising task allocation, productivity, and compliance with quality standards- Financial & Business Outcomes: Achieved consistent gross margins of 30–40% through strategic resource allocation, effective vendor management, and cost optimisation- Forecasting & Pricing Strategy: Delivered accurate project forecasting and competitive pricing models that supported business growth and client satisfaction- Client & Stakeholder Management: Acted as the primary liaison for stakeholders, ensuring clear communication, expectation alignment, and long-term relationship building- Results & Delivery Excellence: Successfully delivered multiple concurrent projects under tight deadlines, exceeding KPIs and client expectationsThis experience strengthened my expertise in AI global operations, stakeholder engagement,scalable project delivery, while giving me direct exposure to the field of AI