Surya Prasad
Order Management Analyst @ C.H. Robinson | Business Analytics, Operations Management
- Role
- Order Management Analyst at C.H. Robinson
- Location
- Minneapolis, MN, US
- LinkedIn followers
- 500 followers
About Surya Prasad
When an order breaks down at 2 PM and a customer needs answers by 3, I\'m the person who…
Experience
Order Management Analyst
Feb 2025 — Present · Eden Prairie, MN, US
Execute and manage high-volume orders, including tracking shipments, resolving exceptions, reconciling inventory, and handling invoicing, claims, and pricing adjustments- Identify and resolve service failures by leveraging technology and process improvements to streamline automated order workflows- Foster strong customer relationships through professional communication, prompt issue resolution, and proactive order management- Maintain and analyze item-level data, generate reports and drive operational efficiencies to enhance the overall customer experience.
Education
University of St. Thomas - Opus College of Business
Master of Science - MS, Business Analytics
Pydah College of Engineering and Technology, Gambheeram
Bachelor of Technology, Electrical and Electronics Engineering
2014 — 2018
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