Surya Unnikrishnan
OLM BA, Shell Energy Trading| PSPO®| PSM®
- Role
- IT Operations Engineer - Etrm at Shell
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Surya Unnikrishnan
An experienced Software Engineering professional with 10+ years of proven ability in IT…
Experience
IT Operations Engineer - Etrm
Feb 2023 — Present · Bengaluru, IN
Pivotal role as the primary and escalation focal for Shell energy trading applications.• Responsible for maintaining seamless operational delivery of applications and their related back-end technology• Liaise with multiple stakeholders including Business Manager and Applications Managed Service providers to remove blockers, drive solutions and meet business need• Support transition of applications/products and enhancements to delivery support.• Steer and embed compliance and audit activities• Track operational cost and assist in budgetingMaintain and advance operational run books,guidelines, and procedures• Represent the team at project/ planning meetings, knowledge sharing forums and in service delivery engagements• Coordinate disaster recovery plans and test execution for critical applications, including application maintenance, infrastructure landscape documentation and document failover
Education
University of Calicut
Bachelor of Applied Science - BASc, Electronics and Computer Application
2012 — 2015
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