Surya Rao V.
Senior Delivery/Account/Program Manager
- Role
- Senior Delivery Account Manager at Tech Mahindra
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Surya Rao V.
Dynamic and results-driven Senior Delivery/Account Manager with over 24 years of experience leading cross-functional teams to deliver complex, high-impact projects across diverse domains. Adept at aligning delivery strategies with business goals, optimizing operational efficiency, and fostering client satisfaction through transparent communication.• Proven expertise in managing end-to-end project lifecycles, from scoping and resource planning to execution and post-delivery support. Skilled in stakeholder engagement, risk mitigation, and continuous improvement, with a strong track record of delivering projects on time, within budget, and exceeding quality expectations.• Endowed with strong business acumen to consistently achieve the business KPIs, building high-performing teams, mentoring future leaders, and driving a culture of accountability and innovationKey skills: Program & Delivery Management & Business Development.Experience Summary Experienced in Technical and commercial response building proposals for various global clients.Experienced in identifying the right resource on right time for effective management of project.Experienced in different cost reduction methodologies for Managing the P&L of projects.Experienced in building large teams & training on customer specific requirements. Experienced in Managing Fixed Bid & T&M Projects.Experienced in Managing project artifacts as per Quality Standards & ProcessExperienced in interacting to global customersKey Contributions in Pre-sales & Business development.Experienced in execution of Pilot Projects, Technical Discussions & Presentations to different customers across the Globe.ONSITE EXPERIENCE.(Europe & USA)
Experience
Senior Delivery Account Manager
Jul 2014 — Present · Bengaluru, IN
Led delivery of high value projects with full P&L ownership, consistently achieving profitability targets and exceeding client expectations.• Built and scaled high-performing delivery teams across geographies, driving competency development and resource alignment with business priorities.• Successfully executed pilot projects and technical presentations that secured strategic client partnerships and contributed to business growth.• Developed and maintained executive dashboards for weekly, monthly, and quarterly reviews, enabling data-driven decision-making and improved project transparency.• Drove compliance, leading internal audits and project reviews to ensure quality and regulatory alignment.• Reduced operational costs by optimizing resource utilization, streamlining delivery processes, and monitoring key performance indicators.• Played a pivotal role in pre-sales and business development, contributing to proposal writing, RFP/CFT responses.• Managed supplier relationships and cross-functional coordination, ensuring timely delivery and alignment with strategic goals
Education
St.Ann’s English Medium School
High School
1979 — 1991
S.J.C. Institute of Technology
Bachelor’s Degree, Mechanical Engineering
1993 — 1997
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