Surya Pratap Maurya

About Surya Pratap Maurya

I consider myself creative with initiative and punctuality, I accept with pleasure…

Experience

1. Partner Relationship Manager

   Battery Smart

   Mar 2024 — Present · Prayagraj, IN

   Roles - Joined as Manager in Partner Station Operations for Prayagraj City in Uttar Pradesh. Handled swapping stations as Operations Manager The Partner Relationship Manager is responsible for managing and nurturing strategic partnerships with key stakeholders, Franchisee station partner and government agencies. Thisrole focuses on building and maintaining strong relationships with Franchisee Partners andmaintain smooth business operations. Key Responsibilities: 1. Relationship Management: 2. Cultivate and maintain strong relationships with existing partners, serving as the primary point ofcontact. Understand partner needs and requirements and ensure they are met by coordinating with internalteams. Recovery Collection 5. Ensure a regular recovery collection from the Franchisee Partners for sustainable business operations 6. Liaison with authorities on non-compliant or defaulter partners 7. Top Up Sales or Battery reduction 8. Pitching additional batteries to an existing partner to maximize business at high traffic station 9. In case of low demand at a station, pitching battery reduction or shifting 10. Partner Training & Education 11. Conduct partners trainings on safety/app/station operations etc 12. Educate partners on safety policies/new products/operational compliance etc 13. Station Termination/Deboarding: 14. Develop and implement partnership strategies to maximize mutual benefits and support the company\'sgrowth. Regularly assess the performance of partnerships and recommend adjustments as needed. Communication: 17. Facilitate clear and effective communication between the company and its partners. Provide partners with regular updates on company initiatives, products, and services. Problem Resolution: 20. Address and resolve issues or conflicts that may arise between the company and its partners. Act as a mediator to find mutually beneficial solutions. Performance Tracking: 23. Develop and maintain (KPIs)

Education

• Mahatma Gandhi Kashi Vidyapeeth, Varanasi

  Master of Business Administration, Marketing/IT

  2015 — 2017

• Swami Vivekananda Subharti University, Meerut

  BCA, Computer Science

  2012 — 2015