Surya Prakash Nerella
Customer success
- Role
- Director of Customer Success at Avo Automation
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Surya Prakash Nerella
Accomplished Professional Services Manager and Team Lead in Core ProductsWith an impressive career spanning multiple years in the technology industry, I am an accomplished and results-driven Professional Services Manager and Team Lead specializing in Core Products. My expertise lies in guiding and empowering cross-functional teams to deliver exceptional implementation and test strategy support to our diverse customer portfolio.As a visionary leader, I take pride in assembling and nurturing a team of young engineers, providing them with mentorship, training, and the essential skills required for success in product implementation, technology utilization, and working seamlessly with customers in various environments.My primary role revolves around leading product implementation efforts post-sales, ensuring our customers receive the highest level of service and satisfaction. I am a customer-oriented consultant, committed to implementing products with industry best practices in customer environments, while conducting engaging training sessions and workshops to enable customer teams for success.I also excel in team management, escalation handling, project coordination, and risk assessment, resulting in successful project execution and strengthened long-term partnerships.Through my passion for customer enablement, and a client-centric approach, I have achieved remarkable results, consistently driving core and exceeding expectations in the fast-paced and competitive Core products domain.
Experience
Director of Customer Success
Nov 2025 — Present
Education
Srm University
Master of Technology (MTech), Biomedical/Medical Engineering
2012 — 2014
Jawaharlal Nehru Technological University
Bachelor of Technology (BTech), electronics and instrumentation engineering
2008 — 2012
Bhashyam Public School
SSC, Secondary Education and Teaching
2005 — 2006
Skills
- Css
- Oracle
- Requirements Analysis
- Sql
- Linux
- Jenkins
- Agile Methodologies
- Microsoft Sql Server
- Api Testing
- Core Java
- C
- Javascript
- Tosca
- Mysql
- Powerpoint
- Continuous Integration
- Team Management
- Xml
- Test Automation Framework
- Scrum
- Java
- C
- Programming
- Web Services
- Sdlc
- Service Automation
- Java Enterprise Edition
- Html
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.