Surya Mani Singh

About Surya Mani Singh

A professional having more than 21+ years of experience in Project management, Test management, scheduling, Budgeting and Resource Allocation, Managing and Tracking multiple Projects, Change Management, Time management, Risk Management, Quality Management, Test Planning in line with customer expectations & end-to-end client engagement with key focus on OTD, developing future leaders & domain experts.Having strong experience in Customer Communications Management industry, with extensive domain knowledge in CCM Inbound and Outbound, Policy and Claims system.Working in close coordination with testers and developers, clients to ensure the Requirements are properly captured and implemented.Have proven track record in Quality deliverables working closely with Development and testing team on various change requests and was responsible for those changes, at Functional Spec and UAT stage, before those are moved to production.Have worked on all phases of SDLC and worked on projects with agile & water fall model. Expert in Building the team, Developing the team, and leading the team ensuring appropriate human capital utilization at all points of time.Certified ISEB ISTQB, Certified CMMI Associate, a key ATM member in current organization to ensure quality audits of processes and projects ensuring the improvement in process, projects, and deliverables.

Experience

1. Project Manager

   Espire Infolabs

   Oct 2022 — Present · Gurugram, IN

   Working on Inbound and Outbound CCM project of Claims and Policy, banking, Printing, data engineering applications and being responsible for quality derivatives throughout the SDLC phases. • Requirement gathering and preparing Business Requirement document, Functional Specification, Design Docs, Use Cases, Test Cases, User stories, Test plan and Test strategy• Interacting with development teams in helping them understand the client requirements and assisting them in development and testing. • Closely involved in identifying GAPs, Improvement area and ensuring project with CAPA, Configuration, defect, Risks management, Test automation• Managing and tracking overall project progress throughout the SDLC, working as SME ensuring new resources training effectiveness and onboarding.• Responsible for project and change release throughout the project phases, preparing weekly, monthly dashboard for project Internal and external.• Responsible for project milestones, adherence to SLA and timelines. Coordinated steering committee meetings with top management of Paragon.• Worked as Test Analyst, Test Lead involved in test automation, test planning, estimation, validation, and verification• Managing a team of 20+ people including onshore and offshore and coordinated with various stakeholders for the quality delivery through various phases.

Education

• Utkal University

  Bachelor of Engineering (B.E.)

  1998 — 2002

Skills

• Test Cases
• Functional Testing
• Agile Methodologies
• Integration Testing
• Bug Tracking
• .net
• Test Strategy
• Requirements Analysis
• Regression Testing
• Test Automation
• Loadrunner
• Test Execution
• Quality Assurance
• Performance Testing
• System Testing
• Test Management
• Manual Testing
• Test Planning
• Sql
• Testing
• Quality Center
• Sdlc
• User Acceptance Testing