Surya Lavanya Nagulapalli

WORK HISTORY

EDUCATION

SKILLS

ABOUT SURYA LAVANYA NAGULAPALLI

Consulting experience over a decade with a blend of IT service optimization, and data-driven decision-making, specialized in driving business transformation through Information Management, AI, Automation, and Advanced Analytics solutions across BFSI industries. Demonstrated history of working in the management consulting industry, My expertise lies in IT Service Management, predictive analytics, cloud migration, and program execution, there by end to end Delivery ensuring that business functions align seamlessly with organizational goals.Successfully led large-scale data initiatives, optimized service workflows, and managed AI-powered solutions to enhance operational efficiency. From Salesforce and Zendesk transformations to real-time analytics visualization and dashboards, my focus is on delivering actionable insights and automating processes to drive efficiency. Expertise include collaborating with cross functional teams and executing the projects for enrichment of business functions aligned to the goals of the function. Also, experience in cloud data migration, requirements gathering, project estimation, predictive modeling, data integration and Visualization. Current focus is on oversight and management of multiple program tracks of work leveraging various skill sets ensuring consistent usage of standard programs and project management practices under one roof. Provides overall vision, leadership, strategic planning and supporting tactical execution plans ensuring successful delivery against delivery road map.By working under the experts, have developed sharp business mind and proven ability to strategize and implement high-level program initiatives. Strong talent for project coordination and working as and with the team has been my forte; Motivated by a desire to optimize productivity and nurture program success.