Surya Boonphadung
Product Specialist - Customer Assistance Center @Mercedes-Benz USA
Signup · Get unlimited contacts
WORK HISTORY
Product Specialist - Customer Assistance Center @Mercedes-Benz USA
Atlanta, GA, US
Facilitate New Hire and Internal Promotion training related to products- Maintain/update Internal Resource Page (CAC KnowledgeBase)- Manage vehicle fleet to ensure proper assignment and learning- Manage LMS (SABA Cloud) for the Customer Assistance Center- Assist Customer Assistance Center agents on technical, vehicle related, questions- Attend meeting with various departments to ensure up to date knowledge on upcoming products
EDUCATION
Rutgers University–Newark
Bachelor of Science (BS), Biology
SKILLS
ABOUT SURYA BOONPHADUNG
Experienced Corporate Training System Specialist with a demonstrated history of working in the automotive industry. Skilled in Adobe Products, Coaching, Instructional Design, and Virtual Meeting/Training.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.