Surya Imandi
Healthcare Soc Operator (Operations & Coordination) @Vancouver Coastal Health
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WORK HISTORY
Healthcare Soc Operator (Operations & Coordination) @Vancouver Coastal Health
Vancouver, BC, CA
Work as part of the healthcare security operations team at VCH through Paladin Security Group, supporting daily operations over 15 Hospital Sites, ensuring timely incident response and adherence to protocols.Handle high-volume calls and incident reporting, maintaining accurate documentation and escalation.Communicate effectively with clinical staff and hospital security teams, fostering strong working relationships.Utilize WinTeam and Omnigo for incident tracking, service monitoring, and operational reporting.Coordinate with internal teams and vendors for troubleshooting, maintenance, and service delivery.Support workflow optimization, process tracking, and cross-team collaboration.
EDUCATION
Justice Institute of British Columbia
BST
Jagruthi Degree and PG College
Bachelor’s Degree, Business/Commerce And Computer Applications (C, C++, HTML)
Osmania University
Bachelor's Degree, E-Commerce/Electronic Commerce
University Canada West
Master of Business Administration, Project Management
ABOUT SURYA IMANDI
I am an MBA-qualified HR and Project Management professional with over 9 years of international experience leading Talent Acquisition and HR operations across North America, the UK, and Europe.I have partnered successfully with top-tier organizations like Infosys, TCS, Wipro, Accenture, and Cognizant to deliver scalable recruitment solutions, optimize HR processes, and drive organizational growth. My expertise spans:End-to-End Recruitment HR Project Management & Process ImprovementStakeholder Engagement & Change ManagementTeam Leadership & Talent Development.Notable achievements include building high-performing recruitment teams, delivering 40+ technical and leadership hires annually across competitive European markets, and implementing workflow automation tools that enhanced candidate engagement and streamlined hiring operations.I am passionate about connecting exceptional talent with business needs, fostering long-term partnerships, and supporting organizations in building agile, future-ready workforces.
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