Surinder Pal Singh

About Surinder Pal Singh

With over 15 years of experience in Learning & Development (L&D), I am a results-oriented professional known for designing impactful, learner-centric experiences that drive performance and growth. My core expertise spans data-driven learning analytics, stakeholder engagement, executive coaching, and creating engaging microlearning and bite-sized content.In the last year, I have actively embraced Generative AI as a powerful enabler in the learning space. As an AI enthusiast and Prompt Engineer, I’ve been exploring how AI can enhance content creation, personalize learner journeys, and increase the speed and scale of learning interventions. I\'m particularly focused on building a Gen AI mindset across the organization, helping teams become more AI-aware and future-ready.Some recent initiatives include:Experimenting with AI tools to accelerate instructional design and content developmentConducting internal awareness sessions to introduce AI use cases in L&D and team productivityIncorporating Gen AI into leadership and capability programs to drive innovation and agilityMy goal is to blend timeless L&D principles with emerging technologies to create scalable, human-centered learning solutions. I believe in lifelong learning — and that AI, when used ethically and creatively, can significantly elevate how we learn, lead, and grow.

Experience

1. Dgm - L & d

   Reliance Retail

   Jun 2022 — Present · Mumbai, IN

Education

• Coursera

  Interactive Dashboards

• Panjab University

  B.Com, Commerce

  1997 — 2000

• JIMS

  PGDBM, Marketing and Finance

  2001 — 2003

• Skill Nation

  Certified Power Bi Professional, Business Intelligence