Suresh Shahi
Journalist, Editor, Anchor
- Role
- Supervisor, Operation at Centene Corporation
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
About Suresh Shahi
Experienced professional with a strong background in leadership roles spanning over a…
Experience
Supervisor, Operation
May 2022 — Present · NY, US
Directed and supervised a team of 19 staff, ensuring efficient departmental functions and adherence to quality standards, while offering consistent support and assistance to team members.• Maintained compliance with company and state labor laws, fostering an optimal working environment for all staff.• Cultivated and led collaborative working relationships with various departments, including Human Resources and Workforce Management, to support center operations effectively.• Formulated and executed action plans involving support staff for company projects and issue resolution.• Provided comprehensive team supervision, encompassing scheduling, goal setting, professional development, delegation, organization, and performance improvement plans, with a strong focus on delivering exceptional customer service and quality.• Played a key role in the hiring and training processes, offering recommendations and approvals for salary actions, as well as administering disciplinary actions, including terminations.• Managed and monitored key performance indicators, ensuring continued performance and efficiency.
Education
RR Campus
Bachelor of Arts (B.A.)
Bhaktapur Multiple Campus
Business/Commerce, General
School of Management, Tribhuvan University
Bachelor's degree
2008 — 2011
Khwopa College
10 + 2
2009 — 2011
Saraswati Vidyagriha Secondary School
SLC
Skills
- Editorial
- Social Media
- Radio Host
- Feature Articles
- Video Editing
- Consecutive Interpretation
- Television
- News Writing
- Radio
- Broadcast Journalism
- Video Production
- Broadcast
- Blogging
- Media Production
- Presenter
- Press Releases
- Digital Media
- New Media
- Hosting Events
- Marketing
- Copy Editing
- Copywriting
- Journalism
- Editing
- Public Relations
- Media Relations
- Storytelling
- News Anchoring
- Multimedia
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